Shipping policy
SHIPPING POLICY
At F1 District™, we work with trusted international shipping partners to deliver your order safely and efficiently worldwide.
Depending on your location, orders may be shipped using carriers such as DHL, FedEx, UPS, EMS, or reliable local delivery services.
ORDER PROCESSING
All orders are processed after payment has been successfully verified.
- Processing time is typically 2–5 business days.
- During holidays, promotions, or peak seasons, processing may take up to 10 business days.
- Once an order enters production or shipping, it can no longer be modified or canceled.
- Orders are processed on business days only (Monday–Friday).
- Once your order has been shipped, you will receive a confirmation email containing your tracking information.
If your order contains multiple items, they may be shipped separately from different fulfillment centers.
ESTIMATED SHIPPING TIMES
Processing time (2–5 business days) is not included in the delivery estimates below.
| Destination | Estimated Delivery Time |
|---|---|
| 🇺🇸 United States | 9–16 Business Days |
| 🇨🇦 Canada | 9–15 Business Days |
| 🇬🇧 United Kingdom | 4–11 Business Days |
| 🇪🇺 Western Europe | 4–11 Business Days |
| 🇪🇺 Central & Eastern Europe | 9–15 Business Days |
| 🇦🇺 Australia | 9–15 Business Days |
| 🇳🇿 New Zealand | 9–15 Business Days |
| 🇲🇽 Mexico | 9–16 Business Days |
| 🌎 Central & South America | 9–16 Business Days |
| 🌍 Rest of the World | 9–20 Business Days |
Delivery times are estimates only and may vary depending on customs processing, carrier operations, weather conditions, public holidays, or other circumstances beyond our control.
DUTIES & TAXES
International orders may be subject to import duties, customs fees, VAT, or other taxes imposed by your country's customs authorities.
These charges are not included in your purchase price and are the responsibility of the customer.
Please contact your local customs office for more information.
ORDER TRACKING
Every order includes a tracking number.
Once your order has been dispatched, you'll receive a shipping confirmation email with tracking details.
Please allow up to 5 business days for tracking information to become active after shipment.
If your tracking has not updated after this period, please contact us at:
LOST, STOLEN OR DAMAGED PACKAGES
Once your order has been handed over to the shipping carrier, the carrier becomes responsible for the delivery.
If your package is lost, stolen, or marked as delivered but cannot be located, please contact the shipping carrier to open an investigation.
If your order arrives damaged, please contact us within 48 hours of delivery and include:
- Your order number
- Photos of the damaged item
- Photos of the packaging
- A brief description of the issue
Our support team will review your request and assist you as quickly as possible.
SHIPPING ADDRESS
Please ensure that your shipping address is accurate before placing your order.
Once an order has entered processing, we may be unable to change the delivery address.
F1 District™ is not responsible for orders shipped to an incorrect address provided by the customer.
CONTACT US
If you have any questions regarding shipping or your order, we're always happy to help.
F1 District™
We aim to respond to all inquiries within 24–48 business hours.