Refund policy
RETURN & REFUND POLICY
At F1 District™, we want you to shop with confidence. If you're not completely satisfied with your purchase, we're here to help.
1. RETURNS
You may request a return within 30 days of receiving your order.
To be eligible for a return, your item must:
- Be unworn, unwashed, and in its original condition.
- Have all original tags and packaging intact.
- Be free from stains, odors, damage, or excessive wear.
Returns that do not meet these conditions may not be accepted.
To start a return, please contact us at info@f1district.com with:
- Your order number
- The reason for your return
Our support team will provide you with return instructions.
2. EXCHANGES
If you need a different size or wish to exchange your item, we're happy to help, subject to product availability.
Please contact info@f1district.com with:
- Your order number
- The item you'd like to exchange
- The requested size or replacement item
We'll guide you through the exchange process.
3. RETURN SHIPPING
Customers are responsible for the cost of return shipping unless the item received is defective or incorrect.
We recommend using a trackable shipping service or purchasing shipping insurance for your return shipment.
F1 District™ is not responsible for items lost during return shipping.
4. REFUNDS
Once we receive and inspect your returned item, we'll notify you by email whether your refund has been approved.
If approved, your refund will be processed to your original payment method within 5–10 business days.
Original shipping charges are non-refundable unless the return is due to our mistake (such as receiving an incorrect or defective item).
5. LATE OR MISSING REFUNDS
If you haven't received your refund yet:
- Check your bank account.
- Contact your credit card provider.
- Contact your bank, as processing times may vary.
If you've completed these steps and still haven't received your refund, please contact us at info@f1district.com.
6. DAMAGED OR INCORRECT ITEMS
If your order arrives damaged, defective, or you receive the wrong item, please contact us within 48 hours of delivery.
Please email info@f1district.com and include:
- Your order number
- Clear photos of the item and packaging
- A brief description of the issue
Our team will review your request and work to resolve the issue as quickly as possible.
7. NON-RETURNABLE ITEMS
We cannot accept returns if:
- The item has been worn, washed, or damaged after delivery.
- Original tags or packaging are missing.
- The return request is made more than 30 days after delivery.
8. QUESTIONS & SUPPORT
If you have any questions regarding returns, refunds, or your order, we're always happy to help.
Email: info@f1district.com
We aim to respond to all inquiries within 24–48 business hours.
Thank you for choosing F1 District™.
Where Passion Meets Style.